Magnet Pro
We're Here to Help

Need a hand? We got you.

Our team responds to every message personally. Average reply time: under 2 hours during business hours.

πŸ“§

Email

For all account, billing, and product questions

Email Us β†’
πŸ“ž

Phone

Talk to a real human, Mon–Fri 9AM–6PM CT

+1 (636) 395-0111
πŸ“…

Book a Call

Free 30-min strategy session over Zoom

Schedule β†’

Send us a message

Fill this out and we'll get back to you within 2 hours during business hours.

Frequently Asked Questions

How long until I see results? +
Most accounts see their first followers within 24-48 hours of connecting their Instagram. The first week is a "warmup" phase where we slowly ramp up engagement to keep your account safe. By week 2-3, you'll typically be hitting 350-1,000 new followers per month on Magnet Pro.
Why does Magnet Pro need my Instagram password? +
Magnet Pro logs into your account to perform real engagement actions (likes, follows, story views, comments) on profiles your target audience cares about. Without your IG credentials, the engine can't run. Your password is AES-256 encrypted at rest and we never share or log it. We only access your public profile actions β€” never DMs.
What are the security codes I'm asked for? +
When Magnet Pro first logs into your Instagram, IG asks for a backup verification code. We need 5 codes so we have backups in case Instagram challenges the login multiple times. Instagram's docs on backup codes β†’
Can I cancel anytime? +
Yes. There's no contract β€” cancel any time from your billing page. You'll keep access until the end of your current billing period, and we don't charge cancellation fees.
Do you guarantee a follower count? +
We guarantee real followers (not bots) and authentic engagement. Specific follower counts depend on your niche, content quality, and targeting β€” but our average customer sees 350-1,000 new followers per month on Magnet Pro and 650-1,400 on Magnet Turbo.
Will my Instagram account get banned? +
Instagram's Terms of Service prohibit automation, so any third-party tool (including Magnet Pro) carries some risk. We minimize this by mimicking human behavior β€” we never spam, never exceed daily limits, and run on real residential IPs in your timezone. In our 4 years of operation, less than 0.5% of accounts have had any issue.
How do I switch from monthly to annual? +
Go to your billing page β†’ click "Manage subscription" β†’ switch to annual. Annual gives you 2 months free (10Γ— monthly price) on every plan.
What's the difference between Magnet Pro, Turbo, and Social IQ Plus? +
Social IQ Plus ($99/mo): Manual playbook β€” we tell you exactly what to do, you do it yourself.
Magnet Pro ($299/mo): Full automation β€” we run the entire growth engine on your account 24/7. 5-day free trial.
Magnet Turbo ($399/mo): Maximum daily action volume + dedicated account manager. Best for serious growth.
What if I have a problem with my account? +
Email contact@marketingbymagnet.com or fill out the form above. Our team responds within 2 hours during business hours and 24 hours on weekends.